Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBHRM411 Mapping and Delivery Guide
Administer performance development processes

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBHRM411 - Administer performance development processes
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to assist in the effective implementation of a performance development system and to facilitate employee performance.The unit applies to human resource officers, or people in similar roles, who work under the direction of a human resource manager.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

human resource policies, procedures and documentation relevant to performance development and feedback.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Review performance development infrastructure
  • Confirm all team positions have relevant position descriptions specifying key requirements of the role
  • Assist relevant stakeholders in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation
  • Prepare performance indicators that are consistent with the position description requirements
  • Prepare for performance appraisal meetings
  • Identify relevant organisational procedures for acknowledging good performance and addressing under-performance
  • Provide relevant advice and support where there is dissention about performance appraisal outcomes, where required
       
Element: Promote performance development system
  • Communicate requirements of the performance development system to relevant stakeholders
  • Coordinate and deliver training to relevant stakeholders on using the performance management system
  • Ensure feedback is provided to relevant stakeholders
       
Element: Recommend improvements to performance development system in response to collated data
  • Review performance management documentation and identify trends or problem areas requiring attention
  • Review patterns in skill or performance gaps and consider requirements and options for performance development
  • Assist relevant stakeholders to revise policies and procedures, as required
  • Suggest improvements to the performance management system
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

promote the implementation of one performance development system for an organisation or work area.

In the course of the above, the candidate must:

provide advice and information to employees on the benefits of effective performance management, and how it links with performance development

review the performance development system

make recommendations for improvement

analyse the strengths and weaknesses of the performance development system.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

key elements and purposes of performance development processes, and their contribution to organisational objectives and the human resource cycle

strengths and weaknesses of a performance development system

rewards and incentives schemes

strategies to provide feedback and training in relation to the performance development system

warning systems and grievance procedures

mechanisms to collect and analyse data to review performance development system.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm all team positions have relevant position descriptions specifying key requirements of the role 
Assist relevant stakeholders in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation 
Prepare performance indicators that are consistent with the position description requirements 
Prepare for performance appraisal meetings 
Identify relevant organisational procedures for acknowledging good performance and addressing under-performance 
Provide relevant advice and support where there is dissention about performance appraisal outcomes, where required 
Communicate requirements of the performance development system to relevant stakeholders 
Coordinate and deliver training to relevant stakeholders on using the performance management system 
Ensure feedback is provided to relevant stakeholders 
Review performance management documentation and identify trends or problem areas requiring attention 
Review patterns in skill or performance gaps and consider requirements and options for performance development 
Assist relevant stakeholders to revise policies and procedures, as required 
Suggest improvements to the performance management system 

Forms

Assessment Cover Sheet

BSBHRM411 - Administer performance development processes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBHRM411 - Administer performance development processes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: